Store Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase and appreciate your support of our small business.

All Sales Are Final
Due to the nature of our products and for hygiene, safety, and quality control purposes, all sales are final. We do not accept returns, exchanges, or offer refunds once an order has been placed, except in the rare case of items arriving damaged or defective.

Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 3 business days of delivery at sacredelementsskincare@gmail.com with your order number and clear photos of the product and packaging. We will review your claim and, if approved, issue a replacement or store credit at our discretion.

Order Cancellations
Orders cannot be canceled or modified once they have been placed. Please review your order carefully before completing your purchase.

Shipping Issues
We are not responsible for packages lost, delayed, or damaged in transit once they have been shipped. Please contact the shipping carrier directly for assistance with delivery issues.

By completing your purchase, you agree to this policy.