We currently ship to the United States.

Orders typically process in [1–3] business days. During promotions and holidays, processing may take a little longer.

Standard shipping usually arrives in [5–7 business days] after processing. You will receive tracking by email as soon as your order ships.

All sales are final. We do not accept returns, exchanges, or credits. The only exception is if an item arrives defective or damaged. You must notify us within 3 days of receiving the order and include clear photos of the outer shipping box, packing materials, and the product, along with your order number. If approved, we will send a replacement of the same item. If a replacement is unavailable, we will issue a refund to the original payment method. Shipping fees are non-refundable except in cases of our error.

Email us within 3 days of delivery with photos of the outer box, packing materials, and product, plus your order number. We’ll review and, if approved, send a replacement or refund if a replacement is unavailable.

If tracking shows “delivered,” check with household members and neighbors first, then contact the carrier. If tracking does not show “delivered” and appears stalled, email us so we can assist. Please note that claims reported after the 3-day window for damage/defects may not be eligible.

On every product page under Ingredients. If you have sensitivities, review the list and patch test first. Do not use if you have a known allergy to any ingredient on the ingredients list.

We choose brands aligned with cruelty-free standards.

This varies by item. Check each product’s Ingredients and Advisories sections. If you are pregnant or nursing, consult your practitioner before adding new actives like retinoids or strong exfoliants.

Cleanser → essence or toner → treatment/serum → moisturizer → SPF in the morning. In the evening, skip SPF and add any retinols, or exfoliating treatments as indicated.

Please stop use and consult your practitioner if needed. Because all sales are final, we cannot offer returns, exchanges, or credits due to reactions. Email us if you’d like help choosing gentler options or adjusting your routine.